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Frequently Asked Questions

You've got questions, well we have answers!

Do I need a doctors note for  treatment?

You do not need a doctors note for treatment but if you have extended health insurance you might require one before they reimburse you.

Do you direct bill 3rd party insurers?

Yes we can direct bill to most major insurance companies. Please get in contact with us for a full list.

Do you accept Worksafe claims?

We can provide Physiotherapy treatment for approved Worksafe claims. There is no cost to patients if they have been approved for a claim.  Unfortunately we cannot bill Worksafe for massage therapy.

Click here to see our WSBC info page.

Do you accept ICBC claims?

We can provide Physiotherapy, Massage therapy and Kinesiology for ICBC approved claims.

Click here to see our ICBC info page.

I'm in pain but I don't know where to start?

You're in the right place. You can give us a call or email us at info@basephysiowellness.com and a therapist will help you decide the best course of action.

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